Publication Scheme

The Information Commissioner’s Office (ICO) provides a model publication scheme setting out the types of information that organisations covered by the scheme should make available to the public.

The following headings explain the information available about Enhanced Optometry Services Ltd and the services provided at Coggeshall Eye Centre.

1. Who we are and what we do

2. What we spend and how we spend it

For each NHS sight test carried out on behalf of the NHS, the practice receives a fee set nationally under the General Ophthalmic Services arrangements.

Further information about NHS General Ophthalmic Services fees and optical voucher values is available from the NHS Business Services Authority.

Company accounts and other publicly available company information can be obtained through Companies House.

3. What our priorities are and how we are doing

Our priority is to provide patients with high-quality eye care through professional, accessible and patient-focused services.

We aim to maintain high standards of clinical care and customer service while meeting our professional and contractual responsibilities.

4. How we make decisions

Enhanced Optometry Services Ltd is a limited company, with business decisions made by its director.

Clinical decisions are made by our optometrists and dispensing opticians in accordance with their professional responsibilities, clinical judgement and relevant national guidance.

Further information about professional guidance is available from the College of Optometrists.

5. Our policies and procedures

Information about our services, patient information and data protection arrangements can be found on this website, including:

Further information may be requested in writing using the contact details on our website.

6. Lists and registers

We do not routinely publish lists or registers of patients or other confidential clinical information.

Patient records are held securely and treated as confidential in accordance with our professional and legal obligations.

7. The services we offer

Coggeshall Eye Centre provides NHS-funded sight tests for patients who meet the relevant eligibility criteria.

Eligible patients may also receive NHS optical vouchers to help towards the cost of spectacles or contact lenses.

Further information about NHS eligibility and optical vouchers is available from NHS guidance on help with health costs.

We also provide private eye examinations and a range of additional eye care services. Further details are available throughout this website.

Appointments can be arranged by telephone or by visiting the practice.